How do I make a return?

To make a return of your order or a part of your order, first of all you need to contact us for further instructions.

Send an email containing the following information to

– Email address provided at purchase
– Order number
– Customer name
– Item name

– You are responsible for postage and shipping costs.
– Your return package must be well-protected.
– Your return package must be sent as a traceable shipment.
– You need to save the tracking number and proof of postage until we have received your return.
– Returned item(s) must be unused and in original condition. If not, a calculated fee will be taken out for restoration.

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